Which countries do you deliver to?

 We deliver worldwide. No matter where you are located, we strive to provide you with our quality products wherever you may be.

What payment methods do you accept?

 We accept payments by credit card. You can complete your purchases safely and conveniently using major credit and debit cards, such as Visa, Mastercard, American Express, and others.

What are the delivery times?

Delivery times are generally 72 hours from the date of shipment. Once your order has been shipped, you can expect to receive it within 3 business days. Please note that these times may vary depending on your delivery region and local logistics conditions. We strive to deliver your items as quickly as possible so that you can enjoy your order promptly.

Can I track my order in real-time?

 Yes, once your order has been shipped, we will send you your tracking number by email. You will then be able to track the progress of your parcel in real-time and know its progress until it is delivered to you. If you have any questions regarding the tracking of your order, please do not hesitate to contact us; we will be happy to assist you.

How can I know which size to choose?

 To help you choose the right size, we recommend consulting our size guide available on our website. This guide will provide you with detailed information on the appropriate measurements for each product to help you find the size that best fits you. If you have specific questions regarding sizes or need additional assistance, please do not hesitate to contact our customer service. We are here to help you find the perfect size for your comfort and style.

 Do you offer express shipping options?

 All our shipments are already processed in express mode. We understand the importance of fast delivery for our customers, which is why we have chosen to ensure rapid delivery times for all your orders. Thus, you can be assured that your order will reach you as quickly as possible without the need for additional fees for an express shipping option.

Can I order items that are out of stock?

 Yes, it is possible to order items that are currently out of stock. However, please note that ordering these items will require additional processing time. Due to the manufacturing and embroidery process done by hand, it may take between 15 and 30 days for your item to be ready to be shipped. This timeframe may vary depending on the complexity of the work required. To keep you informed of the progress of your order, a message will be sent to you indicating the approximate waiting time. We appreciate your understanding and patience during this process. If you have additional questions, please do not hesitate to contact us.

Do you offer style guides or fashion advice?

 Yes, we offer personalized fashion advice for our clients. If you are hesitant about a model or need help choosing the right style, our fashion consultants are here to assist you. Simply contact us by email or via WhatsApp and book a video call. Our fashion consultants will provide you with advice tailored to your needs and personal preferences. We are committed to providing you with a response as quickly as possible to inform you of the date and time of your appointment. Do not hesitate to contact us to take advantage of our personalized style consultation service.

Do you do custom tailoring?

 Yes, we offer custom tailoring services to meet your specific needs. If you wish to have a custom-tailored piece, please contact us by email or via WhatsApp to discuss your requirements and preferences. We will strive to create a piece that perfectly matches your measurements and specifications. We will respond to you as quickly as possible to organize a consultation and provide you with more information about our custom tailoring services.